Skip to main content

Little transparency from E.ON on deal with Age UK

Thank you to all who have supported the petition to get the energy company E.ON to compensate customers for any losses resulting from their Age-UK tariff. We are making progress but we need to maintain pressure.

Citing the "sensitive" nature of its payment to Age UK, E.ON confirmed the "commercial relationship" with Age UK. The involvement of a charity representing millions of older people should have transparent relationships with the commercial sector. Yesterday the scandal of Age UK commercial involvement with E.ON was front page news. The Energy Minister has asked Ofgem to investigate.

But Ofgem is a toothless 'regulator' with little power of enforcement. This is why it is important to keep the pressure on E.ON.

Age UK is the biggest charitable body representing and supporting older people. Its supporters do sterling work. But in promoting E.ON energy tariffs the board of Age UK has stepped over the line and compromised the charity's integrity.

Age UK rightly say that fuel prices go up and down. I believe their intentions were good, but the execution bad. They should not have compromised themselves in a commercial relationship but continued to campaign for lower energy prices and better deals for older people. Now they have locked themselves into the ludicrous position of having to defend a tariff that was not the best for many of those they intended to help.

It is ludicrous that energy prices appear to be a lottery for so many customers on fixed incomes. Energy costs are a large part of households expenditure. Heating is a necessity not a luxury. It shouldn't be necessary for older people to 'shop around' for the best deals. The need to stay warm and safe is not like a mobile phone. Vulnerable older people die through not being able to afford to heat their homes.

Age UK's poor judgement in its commercial deal with E.ON at least highlights once again the pitfalls of energy pricing and poor regulation. Ofgem is a toothless body. But we need fundamental reform of the energy market with provision to protect the most vulnerable. With political will it could be done.

The petition isn't aimed at the thousands of Age UK supporters who work tirelessly to help older people. It is aimed at E.ON and the Age UK board.

Let's push on to get justice for E.ON customers. We now have over 600 signatures, please help put pressure on E.ON.

Let's now reach the next milestone of 1000.

Comments

Popular posts from this blog

The lion and the wildebeest

Birds flock, fish school, bees swarm, but social being is more than simply sticking together.  Social groups enable specialisation and a sharing of abilities, and enhances ability, learning and creating new tricks. The more a group works together, the more effective they become as a team.  Chimpanzees learn from each other how to use stones to crack nuts, or sticks to get termites.  All around us we see cooperation and learning in nature.  Nature is inherently creative.  Pulling together becomes a rallying cry during a crisis.  We have heard it throughout the coronavirus pandemic.  "We are all in this together", a mantra that encourages people to adopt a common strategy. In an era of 'self-interest' and 'survival of the fittest,'  and 'selfish gene', we lose sight of the obvious conclusion from the evidence all around us.   Sticking together is more often the better approach.  This is valid for the lion as it is also for the wildebeest.   We don't

No evidence for vaccine link with autism

Public health bodies are worried that an alarming drop in childhood vaccinations is leading to a resurgence of diseases in childhood that we had all but eradicated.  Misinformation and scare stories about the harmful effects of vaccines abound on the internet and in social media.  Where they are based on 'science', it is highly selective, and often reliance is placed on falsehoods.  Conspiracy theories also abound - cover-ups, deception, lies. As a result, too many parents are shunning vaccinations for their children.  So, what does the published, peer-reviewed literature tell us about vaccincations? Are they safe and effective, or are there long term harmful effects?  A new report now provides some of the answers. New evidence published in the Cochrane Library today finds MMR, MMRV, and MMR+V vaccines are effective and that they are not associated with increased risk of autism. Measles, mumps, rubella, and varicella (also known as chickenpox) are infectious diseases cau

Therapeutic animal stress

Interacting with animals is known to be therapeutic,  particularly in reducing stress.  But do we consider sufficiently the effects this may have on the animals involved?   We might assume that because it is calming for us, then it must be so for the therapeutic animals, but is this so?  New research suggests that it isn't always without stress for the animals involved.  Positive human-animal interaction relates to changes in physiological variables both in humans and other animals, including a reduction of subjective psychological stress (fear, anxiety) and an increase of oxytocin levels in the brain.  It also reduces the 'stress' hormone, cortisol. Indeed, these biological responses have measurable clinical benefits.  Oxytocin has long been implicated in maternal bonding, sexual behaviour and social affiliation behaviours and in promoting a sense of well-being .  So far, so good.  We humans often turn to animals for stress relief, companionship, and even therapy.  We kno